August 7th, 2008
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ROI

The Digital Dashboard
by Lane Mills
You can access your district's key performance indicators at a glance.

Crafting Service Level Agreements, Part 2
by Sheila Riley
Ten more tips for getting it right.

Crafting a Service-level Agreement, Part 1
by Sheila Riley
Eight tips for getting it right.

The Fine Print
by T&L Editors
Inkjet or laser? Choosing the wrong printer type for your district's schools can mean money down the drain.

A CIO Story
by Amy Poftak
Boston Public Schools' Kim Rice is changing the role of technology in her community, one customer at a time.

Linux's Education Push
by Ed Moltzen
When it comes to desktop PCs, schools could be the first, real place where Linux grabs hold.

Working to Expectations: The Toughest CIO Challenge
by Mike Cuddy
Achieving clear goals and deliverables is the easy part of the job. It's the intangible expectations that throw off even good technology managers.

Google To Let Organizations Create Custom Searches
by Thomas Claburn
Custom Search Engine lets users optimize Google on their own sites and share revenue from the searches.

How to Shop for a SAN
by Dave Raffo
Storage negotiating tips from an education IT director who knows.

Two VoIP Alternatives
by Jennifer Hagendorf Follett
Smaller IP telephony companies fill an important niche.

Assessing Your Assets
by Patricia A. Holub
Systems for tracking and managing IT assets can save time and dollars.

Bandwidth Quandary Looms for Districts
by Christopher Heun
Schools' increasing reliance on network applications is coming up against a critical issue: not enough bandwidth.

Performance Pays
by Lindsay Oishi
Between implementing a teacher pay-for-performance system and organizing the CIOs of his state, Ed Freeman of Denver Public Schools is a busy man.

10 Tips for Coping with E-Rate Audits
by Sheila Riley
Pass your audit with flying colors.

Improve Your Bottom Line
by Susan Brooks-Young
ROI tips for educators.

Tame Your SLAs
by J.W. Olsen
Solutions for understanding and managing software licensing agreements.

Virtualization Delivers Cost-Saving Lesson
by Sharon Gaudin
How one school turned to virtual software as an alternative to a costly data center buildout.

7 Reasons You Need Web Conferencing
by Phil Britt
It's cheap, it's easy, and it saves money. Top experts tell why you need it now.

Growing Pains for Managed Services
by Lawrence M. Walsh
98 percent of managed services is chaotic, new research reveals.

12 Tips for Better RFPs
by Sheila Riley
Battle-tested strategies for managing the request for proposal process.

The Proof is in the Processes
by C. Jackson Grayson, Jr.
The missing link in improving K-12 education and meeting NCLB goals is process management.

14 Tips for Negotiating Software Agreements
by Sheila Riley
Avoid contractual mishaps and get the biggest bang for your buck.

Dealing with Rapid Growth
by Lindsay Oishi
Ernie Stripling sees a large influx of students as an opportunity to transform IT in his district.

Indiana's Open-Source Experiment
by Matt Villano
A status report on the largest Linux rollout in K-12 history.

Beyond Open Source
by Matt Villano
According to Jim Hirsch, open technology, not open source, is the wave of the future.

Does Technology Pay? Investing wisely takes discipline.
by Michael Simkins
Before your district parts with those precious dollars for the latest technology, consider how -- and if -- that purchase will translate to better classroom instruction.

Open Arms for Open Source
by Matt Villano
Why Sharon Betts of Maine School Administrative District 52 is embracing open technologies.

Q&A: Gerald Crisci
by Matt Villano
Measuring value, one dollar at a time

The ROI of VoIP
by Matt Villano
Everybody says VoIP saves big bucks. But does it?

The ABCs of Technology Leasing
by Robb Aldridge
Buy or lease? When it comes to technology, leasing might be a good fit for your district.

Measuring What Matters
by Peter Robertson
Performance measures can boots IT efficiencies, generate buy-in from stakeholders, and improve technology's impact on teaching and learning. But you have to do it right.

The Art of the Technology Contract: Five Tips
by Jo Campbell
Assistant superintendent and seasoned technology buyer Jo Campbell shares her thoughts on coming to terms with vendors.

Breaking the Use It or Lose It Cycle
by Todd McIntire
Six strategies for curbing undisciplined end-of-year technology spending

Enough to Go Around? Budget and TCO Tool Kit
by Todd McIntire
Need useful tools for designing a cost-effective budget? Strategies for long-range planning and purchasing? Practical solutions for leveraging products, time, and staff? Read on for this and more.



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